Call Statistics

2018 JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC
Police Incidents 33,371 31,189  34,616 32,977  43,033 38,542 39,643 39,662 36,734 34,693 32,302
Fire Incidents 862 757 891 904 1,239  1,041  1,111  1,037  975 986 853
EMS Incidents 6,478 5,450  5,925 5,777 6,928  5,984  6,357  6,179  5,824 5,804 5,515
Total # of Incidents 40,711 37,396  41,432 39,658 50,570  45,567  47,111  46,878  43,533 41,483 38,670
Incoming 911 31,726 28,775  30,673 30,335 36,786  35,259  35,274  35,880  32,445 30,676 28,092
Incoming 9911 4,511 4,928  4,800 4,488 5,352  5,041  4,834  4,709  4,359 4,587 4,147
Total Incoming 36,237 33,703  35,473 34,823 42,138  40,300  40,108  40,589  36,804 35,263 32,239
V.O.I.P. 2,217 1,868  2,092 2,098 2,261  2,157  2,313  2,207  2,064 1,941 1,701
Cellular Calls 23,776 22,155  23,411 22,889 28,852  28,151  28,199  28,241  25,163 23,691 21,767
Cell 911 Hang Ups 4,042 3,951  4,326 4,029 5,415  5,333  5,057  5,201  4,852 4,268 3,964
Wireline Calls 2,597 2,185  2,369 2,326 2,507  2,413  2,568  2,530  2,397 2,376 2,213
Land 911 Hang Ups 631 593  689 577 717  672  591  708  649 594 565
Administrative Calls 2,569 2,344  2,466 2,546 1,668  1,809  1,913  1,925  1,706 1,828 1,714
Inbound Text Sessions 34 64  60 66 53  44  57  71  64 46 49
Outbound Text Sessions 128 311  264 403  367  335  402  359  446 440 446
Outbound Calls 10,291 9,940 10,782 10,281 11,996 12,029  11,835  11,989  10,872 10,713 9,658
2017 JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC
Police Incidents 33,310 31,877 36,272 35,658 37,860 38,503 39,953 38,782 36,822 35,561 32,160 33,948
Fire Incidents 837 732 1,106 956 1,002 1,015 1,043 965 954 891 885 939
EMS Incidents 6,111 5319 5,898 5,680 5,866 6,011 6,006` 5,918 5,880 5,673 5,075 5,970
Total # of Incidents 43,258 37,928 43,276 42,294 44,728 45,529 47,002 45,665 43,656 42,125 38,120 40,857
Incoming 911 27,649 25,276 30,045 29,051 32,348 37,291 38,356 37,199 34,835 35,330 31,888 33,106
Incoming 9911 5,176 4,548 5,566 5,048 5,516 5,965 5,652 4,981 4,633 4,428 4,511 4,857
Total Incoming 32,825 29,824 35,611 34,099 37,864 43,256 44,008 42,180 39,468 39,758 36,399 37,963
V.O.I.P. 2,171 1,950 2,161 2,217 2,254 2,434 2,452 2,436 2,161 2,157 2,079 2,109
Cellular Calls 22,520 20,658 25,017 24,631 26,810 27,862 29,395 27,760 25,986 25,391 23,297 25,341
Cell 911 Hang Ups 4,305 4,238 4,562 4,348 4,5,32 4,679 4,847 4,910 4,252 4,572 3,877 4,204
Wireline Calls 2,661 2,434 2,715 2,991 2,980 2,917 2,920 2,743 2,699 2,672 2,605 2,476
Land 911 Hang Ups 649 686 694 661 730 701 618 695 623 792 589 567
Administrative Calls 2,900 2,797 3,069 2,883 3,065 3,307 2,877 2,740 2,910 3,042 2,970 2,666
Inbound Text Sessions 89 118 84 72 106 92 91 64 70 58 49 71
Outbound Text Sessions 158 128 169 142 143 221 219 145 153 183 101 212
Outbound Calls 11,262 11,061 12,650 12,081 12,187 12,757 12,427 11,734 10,945 11,063 10,318 10,693

Annual Statistics 2010 – 2018

2010 2011 2012 2013 2014 2015 2016 2017 2018
Police Incidents 284,255 288,868 300,034 296,563 298,863 365,561 443,123 430,706 396,762
Fire Incidents 6,867 6,832 7,258 8,002 6,886 9,307 10,701 11,325 10,656
EMS Incidents 31,121 32,706 33,253 46,157 51,135 57,617 68,349 69,407 65,591
Total # of Incidents 322,241 328,406 340,545 350,722 356,884 432,455 522,173 511,438 473,009
Incoming 911 224,749 262,214 232,665 246,019 n/a 297,621 366,835 392,374 355,921
Incoming 9911 34,881 39,661 43,112 26,776 n/a 64,538 88,934 60,881 51,756
Total Incoming 259,630 271,875 275,777 272,795 284,997 362,159 455,769 453,255 407,677
V.O.IP. 5,584 18,451 18,379 18,943 1/,715 21,612 26,459 26,581 22,919
Cellular 911 163,361 172,253 180,738 222,629 328,233 235,021 306,786 304,668 276,295
Cellular Hang Ups 23,737 25,757 27,816 26,648 29,802 48,428 60,407 53,326 50,438
Wireline Calls 23,991 32,813 26,481
Landline Hang Ups 8,869 8,346 7,182 6,075 5,458 7,877 8,759 8,005 6,986
Administration Calls 35,609 35,246 22,488
Text Sessions Inbound 881 964 608
Text Sessions Outbound 2,497 1,874 3,901
Outbound Calls 139,178 120,386