The 9-1-1 Communications Center is central dispatch for 27 police agencies, 20 fire departments and 7 emergency medical ambulance services across Genesee County. Each year we direct almost half a million 911 emergency calls – 24 hours a day, 365 days a year.

Our goal is to make your life better in an emergency.

If you have an emergency now, dial 9-1-1 immediately.

If you cannot dial, text 911 with your emergency and location.

If you want to see live updates of emergencies in Genesee County follow this link.

Emergency Alerts

Alerts powered by Smart911

Alerts powered by Smart911 is the official emergency notification system used by Genesee County 9-1-1 to communicate with community residents during emergencies. Sign up now to receive free alerts from Genesee County via text message, email, and/or voice message.

  • Add your address to receive geo-targeted alerts
  • Indicate what types of alerts you want to receive including weather, traffic, emergency, and more.
  • Indicate how you want to be notified by text, email, and/or voice message.

Sign up to receive emergency notifications.

Log into your Smart911 account to update your emergency notification preferences or unsubscribe.

Smart911 Frequently Asked Questions


Phone Numbers
For Police, Fire or EMS assistance dial 9-1-1.
Non-Emergency Help: 810-732-9911
Administration Line: 810-732-4720

Office Address
Genesee County 9-1-1 Consortium
4481 Corunna Road
Flint, MI 48532

For complaints and compliments of 9-1-1 staff please call 810-732-9911 and ask for a supervisor.